Technovision’s consulting services help businesses to overcome critical organizational challenges such as competing priorities, incompatible processes and technologies, and continuous updates to match the changing user needs and expectations.

Differentiators:

• Building cross-organizational alignment
• Achieving detailed alignment of business need with technical feasibility
• Providing clear accountability for program governance and decision making
• Creating a roadmap for deploying technology solutions to transform processes and realize business value
• Promoting process improvement drives the functionality of the implemented solution, not the other way around
• Emphasizing on minimum customization and focusing more on configuring the existing capabilities
• Creating the right environment for the promotion of organizational learning and adoption

OUR IT CONSULTING PROCESS

For more than 20 years, Technovision has been helping organizations of different scale and structure to improve and modernize their IT strategies. Many of our IT experts have worked in the industry for over twenty years. This has allowed us to craft an effective approach to IT consulting that enables us to deliver maximum benefit in the shortest time. We offer IT consulting services that will help improve your software architecture, create a tech-driven digital strategy, and improve operations by optimizing your software portfolio. Our software engineers will finish your digital transformation journey through careful planning and effective execution of the outlined IT strategy.

1. ANALYSIS
Our IT consulting advisors conduct a comprehensive analysis of your current software solutions and evaluate how your employees interact with them. By doing so, we identify opportunities for process optimization and automation, enhancing the efficiency and productivity of your workflows.

2. STRATEGY
The advisors design a roadmap and strategy that will help your business leverage the latest technologies and de-clutter your software infrastructure. Then, they set software and employee KPIs.

3. PERFORMANCE
Impactful IT consulting services rely on collaboration between the client and the IT consulting company. Our experts will closely analyze your workflows, tracking the performance to discover the pain points. Our software engineers will then eliminate the impeding elements.

4. IMPROVEMENTS
After completing the initially set goals, our IT consulting advisors and software engineers recommend steps for future improvements, as well as assist with implementing them.

Depending on client’s needs, Technovision can provide turnkey development services or can work as part of a team. While working jointly with your team, our architects and developers stress mentoring and knowledge transfer, to ensure that our clients are prepared to take ownership of their system after the engagement is complete.

Backed by years of experience in leading edge, mature as well as legacy technologies, Technovision can successfully deliver your solutions. Technovision can assist with your application development and integration through the following services:

1. METHODOLOGY

• Waterfall
• Agile – Scrum, Kanban, Lean, Extreme Programming (XP)
• DevOps
• Rapid Application Development (RAD)
• Behavior Driven Development (BDD)
• And more…

2. TECHNOLOGY FOCUS

3. SOLUTION DESIGN AND IMPLEMENTATION

• Architecture definition & design
• Framework and component development
• Requirements definition & management
• Automated unit testing and performance tuning
• System & user acceptance testing
• Technical and end-user documentation
• Vendor & open source product evaluation/recommendation

• IT Service Management: Automate and streamline IT service management processes such as incident management, problem management, change management, and service request management.
• IT Operations Management: Monitor and manage IT infrastructure and applications with modules such as discovery, event management, and cloud management.
• IT Business Management: Align IT strategy with business goals by tracking projects, finances, and resources with modules such as project portfolio management, financial management, and resource management.

• Increases Efficiency:  Asset management is a set of processes used to optimize IT assets lifecycle management. It also considers the most cost-effective asset disposition and procurement strategies
• Reduces Costs: ITSM can help IT businesses scale their operations more effectively without the need for unnecessary hiring. Its automated capabilities can reduce human workload for IT operators
• Minimizes Risks: ITSM helps you reduce the chances of interruptions to services. The formalized processes and roles communicate well to consumers and stakeholders throughout the change management process
• Better Visibility: ITSM structure offers better visibility. It aligns IT infrastructure and business strategies and ensures that the business knows what IT operational activities are being prioritized at once
• Enhances Productivity: With the best practices of ITSM, an organization can improve self-service productivity. A self-service catalog enables users to solve problems on their own, increasing self-service productivity
• Enhances Customer Experience: Deliver a smoother and better customer experience with faster customer response, round-the-clock support, and fewer service delivery interruptions in the daily activities of customers

• Improved efficiency: With ServiceNow, organizations can automate routine IT tasks and streamline workflows, freeing up valuable time for IT teams to focus on strategic initiatives.
• Increased collaboration: ServiceNow's platform provides a single source of truth for IT operations, enabling teams to work more closely together and share information more easily.
• Enhanced visibility: ServiceNow's powerful reporting and analytics tools provide real-time visibility into IT operations, enabling organizations to make data-driven decisions and identify areas for improvement.
• Better customer experiences: By improving IT service management processes with ServiceNow, organizations can provide better experiences for their customers, resulting in increased satisfaction and loyalty.

• Deep expertise: Our team has deep expertise in all aspects of the ServiceNow platform, from implementation to customization to ongoing support.
• Proven track record: Our team has a proven track record of helping organizations achieve their IT service management and IT operations management goals with ServiceNow.
• Personalized approach: We take a personalized approach to working with clients, tailoring our solutions to meet their specific needs and goals.
• Ongoing support: We provide ongoing support to ensure that your ServiceNow implementation continues to meet your evolving needs.
• Contact us today to learn more about how our ServiceNow specialist team can help your organization achieve its IT service management and IT operations management goals.

• Change Management
• Organizational Effectiveness
• Work Flow Mapping
• Process Improvement & Optimization
• Productivity Gain