Technovision’s consulting services help businesses to overcome critical organizational challenges such as competing priorities, incompatible processes and technologies, and continuous updates to match the changing user needs and expectations.
Building cross-organizational alignment
Achieving detailed alignment of business need with technical feasibility
Providing clear accountability for program governance and decision making
Creating a roadmap for deploying technology solutions to transform processes and realize business value
Promoting process improvement drives the functionality of the implemented solution, not the other way around
Emphasizing on minimum customization and focusing more on configuring the existing capabilities
Creating the right environment for the promotion of organizational learning and adoption
OUR IT CONSULTING PROCESS
For more than 20 years, Technovision has been helping organizations of different scale and structure to improve and modernize their IT strategies. Many of our IT experts have worked in the industry for over twenty years. This has allowed us to craft an effective approach to IT consulting that enables us to deliver maximum benefit in the shortest time. We offer IT consulting services that will help improve your software architecture, create a tech-driven digital strategy, and improve operations by optimizing your software portfolio. Our software engineers will finish your digital transformation journey through careful planning and effective execution of the outlined IT strategy.
1. ANALYSIS Our IT consulting advisors conduct a comprehensive analysis of your current software solutions and evaluate how your employees interact with them. By doing so, we identify opportunities for process optimization and automation, enhancing the efficiency and productivity of your workflows.
2. STRATEGY The advisors design a roadmap and strategy that will help your business leverage the latest technologies and de-clutter your software infrastructure. Then, they set software and employee KPIs.
3. PERFORMANCE Impactful IT consulting services rely on collaboration between the client and the IT consulting company. Our experts will closely analyze your workflows, tracking the performance to discover the pain points. Our software engineers will then eliminate the impeding elements.
4. IMPROVEMENTS After completing the initially set goals, our IT consulting advisors and software engineers recommend steps for future improvements, as well as assist with implementing them.
Many organizations have unique needs which can’t be met using packaged software or regular approaches. To achieve their own competitive advantage, these companies require tailor-made software solutions to their specific needs that interoperate seamlessly with their current systems. Technovision specializes in building business-critical systems for their clients in a broad spectrum of industries and in developing reliable, high-performance applications that solve unique business problems.
Depending on client’s needs, Technovision can provide turnkey development services or can work as part of a team. While working jointly with your team, our architects and developers stress mentoring and knowledge transfer, to ensure that our clients are prepared to take ownership of their system after the engagement is complete.
Backed by years of experience in leading edge, mature as well as legacy technologies, Technovision can successfully deliver your solutions. Technovision can assist with your application development and integration through the following services:
ServiceNow is a powerful, cloud-based platform that enables organizations to streamline their IT service management, IT operations management, and IT business management processes. With ServiceNow, organizations can automate routine IT tasks, improve collaboration across teams, and gain valuable insights into their operations. ServiceNow's software offerings include:
IT Service Management: Automate and streamline IT service management processes such as incident management, problem management, change management, and service request management.
IT Operations Management: Monitor and manage IT infrastructure and applications with modules such as discovery, event management, and cloud management.
IT Business Management: Align IT strategy with business goals by tracking projects, finances, and resources with modules such as project portfolio management, financial management, and resource management.
WHY CHOOSE SERVICENOW ITSM PLATFORM SOLUTIONS
ServiceNow IT Service Management is a cloud-based single record system that merges complex legacy IT systems and tools into a unified system. ServiceNow ITSM platforms help you reduce costs by enabling your ITSM processes to function together.
ServiceNow ITSM Solutions works with employees via a self-service portal that notifies your IT teams of their queries or concerns. This enables your IT department to prioritize the most critical requests, resulting in increased overall efficiency.
BENEFITS OF SERVICENOW ITSM
Increases Efficiency: Asset management is a set of processes used to optimize IT assets lifecycle management. It also considers the most cost-effective asset disposition and procurement strategies
Reduces Costs: ITSM can help IT businesses scale their operations more effectively without the need for unnecessary hiring. Its automated capabilities can reduce human workload for IT operators
Minimizes Risks: ITSM helps you reduce the chances of interruptions to services. The formalized processes and roles communicate well to consumers and stakeholders throughout the change management process
Better Visibility: ITSM structure offers better visibility. It aligns IT infrastructure and business strategies and ensures that the business knows what IT operational activities are being prioritized at once
Enhances Productivity: With the best practices of ITSM, an organization can improve self-service productivity. A self-service catalog enables users to solve problems on their own, increasing self-service productivity
Enhances Customer Experience: Deliver a smoother and better customer experience with faster customer response, round-the-clock support, and fewer service delivery interruptions in the daily activities of customers
HOW CAN A SERVIENOW SPECIALIST HELP CLIENTS As a ServiceNow specialist, our team can help your organization optimize your ServiceNow implementation to achieve your specific business goals. Here are some of the benefits that clients can seen from working with us:
Improved efficiency: With ServiceNow, organizations can automate routine IT tasks and streamline workflows, freeing up valuable time for IT teams to focus on strategic initiatives.
Increased collaboration: ServiceNow's platform provides a single source of truth for IT operations, enabling teams to work more closely together and share information more easily.
Enhanced visibility: ServiceNow's powerful reporting and analytics tools provide real-time visibility into IT operations, enabling organizations to make data-driven decisions and identify areas for improvement.
Better customer experiences: By improving IT service management processes with ServiceNow, organizations can provide better experiences for their customers, resulting in increased satisfaction and loyalty.
WHY CHOOSE OUR SERVICENOW SPECIALIST TEAM Our ServiceNow specialist team has extensive experience working with organizations of all sizes and industries to optimize their ServiceNow implementation. Here are some of the reasons why clients choose to work with us:
Deep expertise: Our team has deep expertise in all aspects of the ServiceNow platform, from implementation to customization to ongoing support.
Proven track record: Our team has a proven track record of helping organizations achieve their IT service management and IT operations management goals with ServiceNow.
Personalized approach: We take a personalized approach to working with clients, tailoring our solutions to meet their specific needs and goals.
Ongoing support: We provide ongoing support to ensure that your ServiceNow implementation continues to meet your evolving needs.
Contact us today to learn more about how our ServiceNow specialist team can help your organization achieve its IT service management and IT operations management goals.
Technovision works along with client organizations in the defining and introducing rapid optimized processes for specific business needs. We work with our clients in a sense of partnership, through ongoing training, mentoring and management assistance to ensure perfect gap-analysis, successful introduction of new methods, to achieve the best possible results, and ensure refinement in the value chain. Professionals at Technovision have serviced numerous Fortune 500 clients across the globe, and in diverse verticals.
Technovision offers the following end-to-end Process Consulting services:
I observed several occasions where Technovision went above and beyond what might be considered typical responsibilities, to ensure their employees were receiving the best possible support. The results of this were very evident in the attitude and support reflected from Technovision staff for the projects on which they were engaged. The quality of staff provided by Technovision was always outstanding. From a customer perspective, not only did Technovision staff always show up to work on time, but were very positive in attitude and very knowledgeable when it came to complex problems facing the projects. I believe the quality reflected in the Technovision employees was due to the character and integrity seen in the Technovision Management. Technovision made finding quality staff much less burdensome and arduous.
Technovision has always gone above and beyond providing the necessary and proactive support for both the business and the project teams. Even in times of drastic change, they never seem to miss a beat and are able to provide seamless transitions setting up the projects for continual success. It has been a pleasure getting the opportunity to work with Technovision over the past few years.